Pamela Lauper, CEBS

Title : Cheif Operating Officer
Email : pamela.lauper@maccorkle.com

As chief operating officer at MacCorkle Insurance Service (MIS), Pamela is responsible for the strategic direction and execution of the company’s goal and objectives for each respective line of business; commercial, employee benefits and personal insurance. She directs all aspects of the company’s operations including human resources, administration, training, auditing, compliance, sales, account management and human resource outsourcing.

Prior to joining MIS in March of 2011, Pamela served as chief sales officer, executive vice president at American Specialty Health (ASH), where she directed all sales and sales support functions’ of the company, including sales planning, forecasting and budgeting activities, sales training, proposal unit, CRM implementation, competitive intelligence, client/customer/broker relationships, product promotion, positioning, market channel development, commission/incentive program development and customer retention strategies. Pamela also leads ASH's teams for health plan and employer group sales.

Prior to joining ASH in 2007, Pamela was vice president of strategic and California national accounts at Kaiser Permanente. She was responsible for driving revenue and membership growth in this $5 billion business segment. She oversaw all activities related to account management, including forecasting and budgeting, client retention, and strategic positioning. She was also responsible for driving enterprise initiatives both internally and externally to maximize the company's market position in California.

Pamela was regional vice president for Uniprise Strategic Solutions prior to joining Kaiser. In this role, she was responsible for directing the activities of sales executives in new business development and consultant development in the West and South Atlantic regions for the Fortune 500 market segment. She was also national vice president of account management for UnitedHealthcare's Major Accounts Segment.

Prior to UnitedHealth Group, Pamela was with CIGNA Healthcare for 20 years, where she held various sales and account management positions within the company.

Pamela earned a Bachelor of Science degree from Tampa College (Tampa, Florida). She has completed a number of professional development programs and served as the President of the Northern California International Society
of Certified Employee Benefits (CEBS) in 1999.